Simian Mix Fade Settings Problems

In the last two weeks, I’ve have four clients tell me that their Mix Fade settings have changed. Please follow these steps to help clear the issue:

• Disable the onboard soundcard
  • Open the “Run” dialog box by pressing and holding the Windows key, then press the R key (“Run”).
  • Type devmgmt.msc.
  • Click on the arrow next to the “Sound, Video and Game Controllers” heading to expand its nodes.
  • Right-click on your internal sound card and then select the “Disable” option from its context menu.
• Uninstall the sound card driver (on board)
  • While still in Device Manager, click on the arrow next to the “Sound, Video and Game Controllers” heading to expand its nodes.
  • Right-click the device entry, and click Uninstall.
• Disable the audio card in the BIOS (this is the most important one, if the above are not working)
  • Access in Windows 10
    • Go to Settings (Windows + I) > Update & Security > Recovery and under Advanced startup click Restart now. Note that this will actually restart your computer.
      
    • When you restart using advanced startup, you’ll first get to choose your boot options. On the screen that comes up, go to Troubleshoot > Advanced options > UEFI Firmware Settings and click Restart, which will boot straight into your UEFI BIOS from Windows 10.
      
  • Access in Windows 8
    • Open the Charms bar, for example by pressing the key combination Windows + C, click the Settings icon, and select Change PC settings in the bottom right. Within PC Settings, navigate to the General tab and click Restart now under the Advanced startup header.
    • In Windows 8.1, the steps are slightly different. Within PC Settings navigate to the Update and Recovery tab, then go to Recovery, and finally click Restart now under Advanced startup.
      
    • Alternatively, hold the Shift key while you click Restart in the Shut Down menu.

      

      The computer will restart into boot options, which include the UEFI BIOS. Like on Windows 10, go to Troubleshoot > Advanced options > UEFI Firmware Settings and click Restart to boot into your BIOS.\

  • Windows 7 or earlier
    • You’ll have to employ the traditional way of entering the BIOS, i.e. wait for the right moment and hit the right key.
    • The right moment is sometime between powering on the computer and before the operating system is launching. If you see the OS logo, you missed the moment.
    • You’re looking for something like this
      
    • Common keys to enter the BIOS are F1, F2, F10, Delete, Esc, as well as key combinations like Ctrl + Alt + Esc or Ctrl + Alt + Delete, although those are more common on older machines. Also note that a key like F10 might actually launch something else, like the boot menu. The exact key or key combination depends on your computer manufacturer and model.
  • Once in the BIOS, look for the section with Onboard Peripherals or Integrated Peripherals. The onboard audio device can be listed as Azalia Codec, HD Audio, Onboard HD Audio, AC97 Audio, or a variation of these terms.
    
    
  • Change the option from Enabled or Auto to Disabled. Then Save and Exit the BIOS (F10 key in most cases).

Please send an email to [email protected] for more specific questions.